Terms of Service

By accessing, browsing, or using the Dental Mastery Academy platform ("the Platform"), operated by Dental Mastery Academy, LLC ("we," "us," "our"), you ("User," "you," "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.

If you do not agree to these Terms, you must immediately discontinue use of the Platform. Your continued use of the Platform following any modifications to these Terms constitutes acceptance of those modifications.

These Terms constitute a legally binding agreement between you and Dental Mastery Academy, LLC. We reserve the right to update these Terms at any time, and we will notify registered users of material changes via email or platform notification.

The Platform is designed for licensed dental professionals, dental practice owners, dental hygienists, dental assistants, and dental office managers. By creating an account, you represent that you are at least 18 years of age and are either a licensed dental professional or are employed by or affiliated with a dental practice.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account. We are not liable for any loss arising from unauthorized use of your account.

Each subscription grants access to a single user. Account sharing, credential sharing, or allowing multiple individuals to access the Platform through a single account is strictly prohibited and may result in immediate termination.

Access to the Platform requires a paid subscription. Subscription plans, pricing, and features are described on our Pricing page and may be updated from time to time. All prices are in U.S. dollars unless otherwise stated.

Subscriptions are billed on a recurring basis (monthly or annually, depending on your selected plan) through our payment processor, Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.

You may cancel your subscription at any time through your dashboard. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused portions of a billing period.

SUBSCRIPTION TIER DEFINITIONS: Tier 1 (Launch Special / AI Marketing Machine) includes access to Version 1.0 content only. Future updates, new content libraries, and platform enhancements are not included in this tier. Tier 2 (Standard / Super GP Full Platform) includes Version 1.0 and all future updates, new content libraries, and platform enhancements as they are released. Tier definitions and included content are subject to change; any changes will be communicated to active subscribers in advance.

We offer a 30-Day Implementation Guarantee for new subscribers. If you implement the Phase 1: The Launchpad Quick Wins within your first 30 days and do not see measurable value in your practice, you may request a full refund of your first month's subscription fee.

To qualify for the guarantee, you must: (a) complete the 5-Day Launch Plan, (b) download and implement at least 10 forms or templates, (c) complete the Practice Self-Assessment Scorecard, and (d) submit your refund request within 30 days of your initial subscription date.

Refund requests must be submitted in writing to [email protected] with documentation of your implementation efforts. Refunds are processed within 10 business days of approval.

Subject to these Terms and your active subscription, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform and its content ("Licensed Materials") for your personal and professional use within your dental practice(s).

Licensed Materials include but are not limited to: clinical forms, SOAP note templates, compliance checklists, team playbooks, marketing prompts, clinical protocols, educational modules, and all other content provided through the Platform.

You MAY: download, customize, and use Licensed Materials within your own dental practice(s); add your practice branding to downloaded forms and templates; share completed patient-facing forms with your patients as part of clinical care.

You MAY NOT: redistribute, resell, sublicense, or share Licensed Materials with other dental practices, consultants, or third parties; publish Licensed Materials on any website, social media, or public forum; use Licensed Materials to create competing products or services; remove copyright notices, watermarks, or attribution from Licensed Materials.

All intellectual property rights in the Platform and Licensed Materials remain the exclusive property of Dental Mastery Academy, LLC. No ownership rights are transferred through your subscription.

You agree not to: (a) use the Platform for any unlawful purpose or in violation of any applicable law or regulation; (b) attempt to gain unauthorized access to any portion of the Platform or its systems; (c) interfere with or disrupt the Platform's infrastructure; (d) use automated tools, bots, or scrapers to access or extract content from the Platform.

You further agree not to: (e) impersonate any person or entity; (f) upload or transmit viruses, malware, or other harmful code; (g) use the Platform to send unsolicited communications; (h) attempt to reverse engineer, decompile, or disassemble any portion of the Platform.

Violation of these prohibitions may result in immediate account termination without refund and may subject you to legal liability.

IMPORTANT: All materials provided through the Platform are for educational and informational purposes only. They do not constitute medical advice, dental advice, legal advice, or regulatory guidance. The Platform is not a substitute for professional clinical judgment.

You are solely responsible for: (a) verifying all clinical protocols, drug dosages, and treatment recommendations against current evidence-based guidelines and your professional training; (b) ensuring all forms and templates comply with your state's dental practice act, HIPAA, OSHA, and all other applicable regulations before use; (c) exercising independent professional judgment in all clinical decisions.

We make no representations or warranties regarding the accuracy, completeness, or currency of any clinical information provided. Clinical guidelines and regulations change frequently, and it is your responsibility to stay current with applicable standards of care.

The inclusion of any drug, device, technique, or product reference does not constitute an endorsement or recommendation. Always consult current FDA guidelines, manufacturer instructions, and peer-reviewed literature.

MEMBER DIRECTORY & DATA SHARING: The Platform includes an optional Member Directory feature that allows authenticated members to discover and connect with peers. Participation is entirely voluntary and disabled by default (opt-out). By enabling directory visibility in your profile settings, you consent to sharing your display name, professional specialty, practice location, achievement level, and professional bio with other authenticated members. You may revoke this consent at any time by disabling directory visibility. Directory data is never shared with third parties, sold, or made publicly accessible outside the Platform. See our Privacy Policy §4 for additional details.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DENTAL MASTERY ACADEMY, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM.

THIS INCLUDES, WITHOUT LIMITATION, DAMAGES FOR: loss of profits, revenue, data, or business opportunities; clinical outcomes or patient care decisions made using Platform materials; regulatory penalties or compliance failures; any third-party claims arising from your use of Licensed Materials.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

All content on the Platform is protected under U.S. copyright law and the Digital Millennium Copyright Act (DMCA). Unauthorized reproduction, distribution, or transmission of any Platform content is strictly prohibited.

We actively monitor for unauthorized distribution of our content. Violations will result in immediate account termination and may result in legal action, including claims for statutory damages under the DMCA.

If you believe that content on the Platform infringes your copyright, please submit a DMCA takedown notice to our designated agent at [email protected] with: (a) identification of the copyrighted work; (b) identification of the infringing material; (c) your contact information; (d) a statement of good faith belief; (e) a statement under penalty of perjury; (f) your physical or electronic signature.

We may suspend or terminate your account at any time for violation of these Terms, non-payment, or any other reason at our sole discretion. Upon termination: (a) your license to use the Platform and Licensed Materials is immediately revoked; (b) you must cease all use of Licensed Materials; (c) you must destroy all copies of Licensed Materials in your possession.

You may terminate your account at any time by canceling your subscription and contacting us at [email protected]. Termination does not entitle you to a refund of any prepaid fees except as provided in our 30-Day Implementation Guarantee.

Sections relating to intellectual property, limitation of liability, indemnification, and governing law shall survive termination of these Terms.

Your Dental Mastery Academy subscription may be transferred to a new owner or entity as part of a bona fide practice sale, DSO acquisition, or associate buy-in. This ensures continuity of clinical systems, compliance protocols, and team training during ownership transitions.

To initiate a transfer, the current account holder must contact [email protected] with: (a) documentation of the practice sale or ownership transfer (e.g., letter of intent, purchase agreement, or closing statement); (b) the name, email, and professional credentials of the new owner or designated account holder; (c) confirmation that the new owner agrees to be bound by these Terms of Service.

Upon verification, we will transfer the account, including subscription status, progress data, and downloaded materials history, to the new owner. The transfer will be completed within 10 business days of receiving all required documentation.

Transfer limitations: (a) Each subscription may only be transferred once per 12-month period; (b) transfers are only permitted as part of a genuine practice sale or ownership change — not for the purpose of sharing access; (c) the original account holder's access will be terminated upon completion of the transfer; (d) any outstanding balance must be settled before transfer.

For DSO acquisitions involving multiple practices, please contact us for enterprise transfer arrangements. We offer volume licensing and multi-practice management features for DSO partners.

If you use any Platform materials, templates, or guidance to create social media content, case presentations, or marketing materials that include patient information, images, or clinical outcomes, you are solely responsible for HIPAA compliance.

REQUIRED: You must obtain a signed, specific HIPAA-compliant authorization (not just general consent) for any patient image, video, case study, or identifiable clinical outcome posted on social media, websites, marketing materials, or any public forum. A general treatment consent form is NOT sufficient for social media use.

The authorization must specifically describe: (a) what information will be disclosed (photos, videos, clinical details); (b) where it will be posted (specific platforms); (c) the purpose of the disclosure (marketing, education, case documentation); (d) the patient's right to revoke authorization at any time.

Never post identifying information — including full-face photos, names, dates of birth, or any combination of details that could identify a patient — unless you have explicit, written, HIPAA-compliant authorization. De-identification best practices include: cropping to show only the treatment area, removing metadata from photos, and using patient initials or case numbers instead of names.

Dental Mastery Academy provides social media templates and guides for educational purposes only. We do not review, approve, or assume liability for any social media content you create or publish. You are solely responsible for ensuring all patient-facing content complies with HIPAA, your state dental board regulations, and applicable advertising laws.

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. The Platform serves dental professionals across all U.S. states and jurisdictions; users are responsible for verifying compliance with their own state's dental practice acts and regulatory requirements.

Any dispute arising from these Terms or your use of the Platform shall first be submitted to good-faith mediation. If mediation fails, disputes shall be resolved through binding arbitration in Cuyahoga County, Ohio, in accordance with the rules of the American Arbitration Association.

You agree to waive any right to a jury trial and to participate in a class action lawsuit or class-wide arbitration. Each party shall bear its own costs and attorney's fees unless otherwise determined by the arbitrator.

IMPORTANT: Clinical protocols, forms, and templates provided on this Platform are developed based on nationally recognized guidelines (ADA, CDC, OSHA, HIPAA). However, dental scope-of-practice laws vary by state. Users must verify that any procedure, protocol, or form complies with their specific state dental board regulations before clinical implementation.